Payouts without a hold

Your 1red Casino KYC Check, Start to Finish

Every licensed casino must confirm who you are, and here the review takes 59 hours.

Start verification

UK Gambling CommissionLicensed and regulated, licence 90597-7810-R-986549

Six lines

Read the check before you send anything

Most players worry the check has no deadline, so here is who runs it and how long it takes.

Who checks

1red Casino Ltd

Under which license

UK Gambling Commission, 90597-7810-R-986549

How long

59 hours

When mandatory

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Halfway through

Your documents, sent once

Our reviewers read every upload, so a sharp, complete file keeps the queue moving.

The open items list

In your account, the verification area lists exactly what is still open. Check the list before you send anything, because missing items restart the clock.

Send a sharp copy

Send a clear photo or scan of your proof of identity, with all four corners inside the frame. Glare and cropped edges are the usual reasons a copy comes back.

Address as registered

Choose proof of address dated recently, showing your name and full address as registered. A bill or bank letter works, provided the page is not folded across the text.

One reply, then done

Sit back while the team works; 59 hours is the outer limit here, and most files close sooner. Watch your inbox for one reply confirming the outcome.

Three papers

Match each copy to its purpose

Worth knowing before you shoot: we only accept the items below, nothing extra.

Proof of identity

ConfirmsThat you are the person named

Copy must showPhoto page, all corners, no glare

Proof of address

ConfirmsWhere you live now

Copy must showYour name, full address, recent date

Payment method confirmation

ConfirmsThe account you pay from

Copy must showYour name and the masked number

Four moments

Three other points where the paperwork lands

You will know which moments open a check, so nothing catches you mid-withdrawal.

First withdrawal gate

Cash-out is the point where the licence bites: before any payout leaves, we need your proof of identity, your proof of address and confirmation of the payment method you used.

Show where it came from

A transaction far outside your usual pattern gets a second look, because the licence asks us to understand money that size. Expect a request for source of funds papers within a day.

Why the names differ?

Spelling differences, an old surname or a flat number missing from one paper all flag a mismatch. Matching proof of address or a fresh selfie with your ID usually settles it.

Attach proof for the method

Adding a card, wallet or bank account that we have not seen before prompts a short check. A screenshot of the account in your name links it to you.

The source of funds question

A screen asking where your money comes from is a licence duty, not a suspicion. Licence 90597-7810-R-986549 from the UK Gambling Commission obliges every operator to run this AML check, so reaching it is routine.

On the request, the team may name any of these papers.

Proof of identity in your own name
Address paper matching the registered address
Payment method confirmation for each deposit
Statement from the account that paid
A selfie holding the same ID

Why did my address paper bounce?

Too old, so unproven. A bill dated months back no longer proves where you live now, so the address on it cannot be confirmed and the file is returned. Pull a statement issued in the last few weeks Re-upload the newer copy in the same section

Cut edges, cut proof. Corners missing from the frame, a thumb across the text or glare on the page leaves fields unreadable, and an unreadable paper proves nothing. Lay the paper flat and shoot from above Check all four corners and the date

Altered files fail. Software that trims, blurs or brightens a file breaks its original state, and our checks reject anything that has been altered after the source produced it. Request a clean copy from the issuer Photograph the paper copy instead

Answer without the wait

The Fast Route Through The Check

Most players worry the check will stall their payout for good, and it will not.

When will I be asked to verify my account?+

Every licensed player in the United Kingdom completes it at the latest before the first withdrawal leaves the account. 1red Casino may ask sooner, at registration or when a first deposit lands. Waiting until you win first is fine, but it is the slower route.

Can I upload my documents straight from my phone?+

Yes. Photos taken on a phone are accepted, as long as every edge of the paper is inside the picture and no flash glare sits over the text. Keep the file under a few megabytes by using the camera rather than a screenshot of a printout.

Is my ID safe once I send it over?+

Files travel over 256-bit SSL encryption and are opened only by the team handling the check. Nothing is shared with the game providers you play, and the data is held for the period the license requires. Use live chat if you want your upload confirmed as received.

Which regulator issues your gambling license?+

The UK Gambling Commission regulates 1red Casino Ltd under license 90597-7810-R-986549, and the company is registered as Company No. 28540416. Verification is a condition of that license rather than a house rule. You can check the number directly against the regulator's public register.

How long does the check take once I send everything?+

Plan for up to 59 hours from the moment a complete set arrives. Most decisions come back well inside that window, and the slow ones are always the uploads with a blurred corner or a mismatched address. Anything still open after the 59th hour goes to [email protected].

Will I have to send the same papers again later?+

Once approved, a set stays on file, so you are not asked to repeat it for every payout. A new document is requested only if an old one passes its expiry date or your registered address changes. Both cases come with an e-mail explaining what to send.